Last updated: March 10, 2026
1. Introduction
Moonjump Studios operates the website at moonjump.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
2. Information We Collect
Account Information
When you create an account or subscribe, we collect your name, email address, and payment information (processed securely through Stripe). We do not store your full credit card details on our servers.
Usage Data
We automatically collect certain information when you visit our site, including your IP address, browser type, pages visited, and time spent on pages. This data helps us improve the site experience.
Cookies
We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising or tracking cookies.
3. How We Use Your Information
- To provide and maintain your account and subscription
- To send you updates about your membership and purchases
- To respond to support requests
- To improve our website and services
- To detect and prevent fraud or abuse
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We share data only with:
- Stripe for processing payments securely
- Email service providers to send transactional emails (account confirmations, purchase receipts)
5. Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law (e.g., financial transaction records).
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
- Withdraw consent for marketing communications at any time
7. Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and regular security reviews. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.
8. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last updated" date at the top of this page indicates when the policy was last revised.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us at [email protected].